virus69 Casino & Sportsbook Data Care

This page describes what data we collect when you use virus69 and how we keep that data protected. We at virus69 handle personal information—such as your account details, payment history, and betting activity—with care and transparency. Our approach balances your privacy with the compliance requirements that apply to online gaming and sportsbook platforms in the jurisdictions where we operate.

We collect data only to provide our services: account setup, payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet), identity verification, withdrawal processing, and customer support. We do not sell your data to advertisers or brokers. We may share information with payment processors, fraud-detection services, and legal authorities where law requires.

Our services on virus69 are available only where local law permits. You are responsible for verifying that your access and use comply with your own jurisdiction's regulations.

What data we collect on virus69

When you create an account on virus69, we ask for your name, email address, date of birth, phone number, and residential address. This information helps us verify your identity and comply with anti-money-laundering regulations. During account verification, we request a government-issued ID (passport, national ID, or driver's license) and a proof-of-address document (utility bill or bank statement). We store these documents securely to confirm your identity before you can withdraw funds.

We also collect payment and transaction data. Each time you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, method, date, and time. We track your betting activity, game selections, and results to ensure fair play and detect fraud. If you contact our support team, we keep records of your inquiries and our responses.

Account Data

Name, email, phone, address, birth date, government ID, proof of address.

Transaction Data

Deposits, withdrawals, payment method, amount, date, time, currency.

Activity Data

Football bets, live-dealer plays, slot games, Kombinasi Number entries, account login times.

Technical Data

IP address, device type, browser, operating system, cookies.

How we use your data

We use your data to operate virus69 and comply with legal obligations. We verify your identity to prevent fraud and money laundering, and to confirm you are of legal age to gamble. We process your payment requests—deposits to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank accounts—and track withdrawals to ensure they go to the account holder. We analyse your activity to detect unusual patterns (e.g. rapid large deposits followed by immediate withdrawal requests) that may signal fraud or account compromise.

We improve our platform using anonymised data. We may see that users from Jakarta, Surabaya, Bandung, and Medan prefer Liga 1 and Piala AFF fixtures during those tournaments, or that peak activity aligns with Champions League schedules. This helps us adjust draw times for Kombinasi Number and live-dealer table availability. We do not use individual names or addresses for marketing; we do not send unsolicited promotional messages.

Our virus69 infrastructure and third parties

Our servers may sit outside Indonesia—in data centres across Southeast Asia or further abroad. When you submit your ID or proof of address on virus69, that document may be processed by servers in another country, though we encrypt it before transmission. We use third-party fraud-detection services and payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners and bank processors for mobile banking, local payment, online payment, e-wallet) to handle payments safely. These partners see only the information needed to complete transactions—they do not see your full account history or betting data.

We do not share your personal data with marketing firms, affiliate networks, or data brokers. We may disclose your information if required by law—for example, if a court orders disclosure or if we detect activity linked to fraud or money laundering. We comply with local regulations in the jurisdictions where we operate.

Cookies and tracking on virus69

Our website uses cookies to remember your login status, language preference, and recent activity. These cookies stay on your device and help you navigate virus69 without re-entering your credentials every visit. We also use analytics cookies to count page views and measure how users interact with our platform—this helps us spot broken links or slow pages. These cookies do not track you across other websites.

You may disable cookies in your browser settings, but this may affect functionality on virus69 (e.g. you may need to log in again after each page refresh).

Your rights and our commitments on virus69

You have the right to request a copy of all data we hold about you. Submit a request via our FAQ or contact our support team, and we will provide your information in a readable format within a standard response window. You may also ask us to correct inaccurate data or delete your account. We will comply where local law does not require us to retain the information (e.g. for anti-money-laundering records).

We at virus69 use industry-standard security: encrypted connections (HTTPS), firewalls, and secure servers. We do not store payment card numbers; payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks) handle that securely. Our staff access your data only when necessary to resolve support issues or conduct fraud investigations.

Updates to our privacy policy

We may revise this policy as our platform evolves or as legal requirements change. If we make material changes—for example, if we begin sharing data with new categories of third parties—we will notify you via email or a prominent notice on virus69. We encourage you to review this page periodically. Your continued use of virus69 after we post changes means you accept the updated policy.

Contact us about your data

If you have questions about how we handle your information on virus69, or if you wish to exercise your rights regarding your data, reach out through our support channels. You may email us, use our live chat, or submit a request through your account. Our team will respond within a standard processing window. If you believe we have mishandled your data, you may also lodge a complaint with the data protection authority in your jurisdiction.

Our virus69 privacy policy reflects our commitment to transparency. We collect only what is necessary, use data only to provide services and comply with law, and protect your information with industry-standard security. Your data is yours; we work to keep it safe and respect your rights. For further questions, visit our FAQ or reach out to our multilingual support team via live chat or email.